Customized Solutions ERP
Bespoke ERP solutions built to your exact specifications — when an off-the-shelf or vertical product doesn't fit your unique business model.
What custom ERP services does T & H Software offer?
T & H Software builds bespoke ERP solutions for businesses whose requirements cannot be met by standard vertical products. The process covers requirements workshops, detailed functional specifications, modular development with regular demonstrations, user acceptance testing, training, and long-term support. Custom solutions are built on Microsoft .NET/SQL Server or the Microsoft Dynamics platform.
Not every business fits neatly into a product category. Some businesses have processes that are genuinely unique — combinations of industries, unusual trading models, proprietary manufacturing methods, or regulatory environments that off-the-shelf ERP cannot accommodate without impractical workarounds. For these situations, T & H Software builds customised ERP solutions from the ground up, or creates deep customisations on Microsoft Dynamics platforms that go beyond standard configuration.
When Customised ERP is the Right Choice
- Your business combines elements of multiple industries that no single vertical product covers (e.g., a manufacturer that also provides services, or a trader with complex job work arrangements)
- Your processes are a competitive differentiator that you do not want to change to fit a standard ERP
- You have specific regulatory or reporting requirements not met by standard products
- You are migrating from a highly customised legacy system and need to preserve specific workflows
Our Approach to Custom ERP
- Requirements workshop: Structured discovery sessions with your team to document current processes, pain points, and desired future state in detail.
- Specification and design: Detailed functional specifications reviewed and signed off before development begins.
- Modular development: Development in prioritised modules with working demonstrations at each stage, so you can see and test the system as it's built.
- Testing and UAT: Structured user acceptance testing with your team before go-live.
- Training and documentation: End-user training and system documentation delivered before go-live.
- Long-term support: Ongoing support, enhancement, and upgrade service post-go-live — we don't hand over code and disappear.
Technology Platforms
Custom ERP built by T & H Software uses Microsoft .NET, SQL Server, and optionally Microsoft Azure as the infrastructure layer, ensuring a robust, scalable foundation. Where appropriate, we build on the Microsoft Dynamics platform with deep customisations rather than from scratch, giving you the benefit of Microsoft's ongoing investment in the base platform.
Frequently Asked Questions
Custom ERP projects are priced on a project basis, based on a detailed requirements assessment. T & H Software provides a fixed-price or time-and-materials quote depending on the clarity of requirements at the time of engagement. We recommend a paid discovery phase for complex requirements to ensure an accurate, risk-managed quote.
Custom ERP development timelines vary significantly based on scope. A focused custom module takes 2–4 months; a full bespoke ERP for a mid-size business typically takes 6–12 months from signed requirements to go-live.
Source code ownership terms are agreed as part of the project contract. T & H Software can provide full source code ownership, source code escrow, or a source-access arrangement — the right structure depends on your long-term support and development plans.
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